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with Butler AI

AI that guests love. Staff trust. Owners profit from.

  • Choose your goal: Revenue. Reviews. Satisfaction.
  • Complete experience. Pre-arrival to post-stay.
  • WhatsApp. SMS. Email. Web. WhatsApp Icon
  • 47s response. 40+ languages. 24/7.
See it work
9:41
Back
Room no. 508
CallMenu
Butler icon

Hi, I'm your Butler

How can I help you today?

Food icon

Food & Beverages

Meals, snacks, coffee, tea...

Housekeeping icon

Housekeeping

Towels, pillows, blankets...

Toiletries icon

Toiletries & Essentials

Toothbrush, shaving kit...

Laundry icon

Laundry & Ironing

Dry cleaning, or an iron...

Technical icon

Technical Assistance

Wi-Fi issues, TV remote pr...

Special requests icon

Special Requests

Wake-up calls, late check...

Can I see the menu please?
Sure, here's the menu

Clayton Hotel Menu

StartersMain DishesSnacksBeverages
Sushi
Sushi
$45
Mushroom stuffed with wasabi...
Add
Cheese Cake
Cheese Cake
$45
Classic New York style...
Add
I will have the sushi and cheese cake
Your request is received!
Expect it in 30 minutes
Ask your butler
Microphone
Send
Complete Guest Experience

Guest Journey Automation

Every touchpoint automated. Pre-arrival to post-stay. Seamless experiences that drive results.

Guest Journey

Live
Room 508 • Configured by staff

Pre-Arrival Welcome

2d ago

"Welcome! Room 508 is ready."

WhatsApp IconWhatsApp

Check-in Confirmation

1d ago

"Checked in! WiFi code sent."

Web Chat

Mid-Stay Upsell

Now

"Rooftop bar tonight? 20% off."

Email

Pre-Checkout

Tomorrow

"Late checkout? Just ask!"

SMS
4 steps automated
Butler AI

Automated Guest Journey

Every step automated. From booking confirmation to post-stay follow-up. Seamless experiences that happen automatically.

Automated outcomes

Revenue
Reviews
Satisfaction
1

Configure your journey workflows

2

Automation triggers at the right moments

3

Seamless experience across all touchpoints

Available on:
WhatsApp Icon
47s
Avg response time
12K+
Guests daily
40+
Languages
24/7
Always available

Four capabilities. One system.

The complete guest experience platform.

Intelligent Check-In

Digital self-service. Upsell offers. Room preferences remembered.

Guest Experience AI

Anticipates needs. Remembers preferences. Makes guests feel known.

Revenue Engine

Proactive upsells. Personalized offers. Smart timing.

Reputation Builder

Catch issues early. Nudge for reviews. Turn satisfaction into ratings.

Quick Setup

Setup in under 10 minutes

No apps. No training. No complexity.

1

Scan

QR code. No app needed.

9:41
QR Code FrameQR Code

Scan to access instant butler service

2

Request

Anything. Anytime.

9:41
Back
Room no. 508
CallMenu
Butler icon

Hi, I'm your Butler

How can I help you today?

Food icon

Food & Beverages

Meals, snacks, coffee, tea..

Toiletries icon

Toiletries & Essentials

Toothbrush, shaving kit...

Technical assistance
Housekeeping icon

Housekeeping

Towels, pillows, blankets...

Laundry icon

Laundry & Ironing

Dry cleaning, or an iron...

Special requests

Select a service to get started

3

Deliver

Staff sees it. Guest gets it.

9:41
Food icon
Your food order is received!
It will be delivered shortly.
4

Results

More revenue. Better reviews.

40% More Revenue

Average increase

Happy guests
Seamless Experience

Platform Features

Discover how our platform streamlines hotel operations and enhances guest experience through innovative solutions

Modern Hotel Management Dashboard

Modern Hotel Management Dashboard

  • Complete overview of hotel operations
  • Real-time performance metrics
  • Customizable dashboard widgets
  • Instant access to critical information
Seamless Guest Communication

Seamless Guest Communication

  • Direct messaging with guests
  • Bring your spa, dining, and offers into chat
  • Multi-language communication
  • 40% of guests say they'd order more
Efficient Service Request Handling

Efficient Service Request Handling

  • Track service requests in real-time
  • Automated request assignment
  • Priority-based handling
  • Service completion monitoring
Comprehensive Analytics & ROI

Comprehensive Analytics & ROI

  • Track ROI and performance metrics
  • Data-driven decision making
  • Custom report generation
  • Revenue optimization insights
No Setup Fees

Simple Pricing

Choose the plan that works best for your hotel

🔥Limited Time: Free Pilot Program

Essential

Perfect for boutique hotels and independent properties

£119£0

1 month free trial + free setup

  • For hotels with up to 30 rooms
  • AI-powered guest chat (Room service, housekeeping, etc.)
  • Admin dashboard for tracking & assignments
  • Unlimited staff accounts
  • Guests chat without app install
  • Real-time request status
Most Popular

Premium

For larger properties with comprehensive service needs

£249£0

Free pilot access to all premium features

  • For hotels with 31–100 rooms
  • Everything in Starter, plus:
  • Staff-to-Guest Messaging (proactive communication)
  • Custom PMS/API Integrations
  • Service analytics & SLA tracking
  • Priority onboarding & support

Trusted by Leading Hotels Worldwide

See how Butler AI has transformed guest experiences and operational efficiency for hotels across the globe

Butler AI has transformed our guest service operations. We've seen a 40% reduction in response times and our guest satisfaction scores have improved significantly. The AI's ability to handle multiple languages is particularly impressive.

T

The Ritz-Carlton, Singapore

Sarah Chen, Guest Services Director

Implementation was seamless and our staff adapted quickly. The real-time translation feature has been a game-changer for our international guests. We've seen a 25% increase in room service orders since launching.

W

Waldorf Astoria, Dubai

Mohammed Al-Rashid, Operations Manager

The personalization capabilities are outstanding. Our guests love how the AI remembers their preferences and previous requests. It's like having a dedicated butler for each guest, available 24/7.

F

Four Seasons, New York

Michael Thompson, Hotel Manager

Since implementing Butler AI, our staff efficiency has increased by 35%. The automated order tracking and real-time updates have significantly reduced follow-up calls and improved guest communication.

M

Mandarin Oriental, Tokyo

Yuki Tanaka, Customer Experience Head

The analytics dashboard has been invaluable for optimizing our service. We can now predict peak hours and staff accordingly. Our guest satisfaction rating has increased from 4.2 to 4.8 stars.

P

Peninsula, Hong Kong

David Wong, Revenue Director

The integration with our existing systems was smooth, and the training period was minimal. Our ROI was visible within the first month with a 30% increase in ancillary revenue.

B

Burj Al Arab, Dubai

Fatima Hassan, Digital Innovation Lead

40%

Response Time

Faster response times to guest inquiries and service requests

35%

Staff Efficiency

Improvement in operational efficiency and staff productivity

25%

Revenue Increase

Growth in room service orders and ancillary revenue

Frequently Asked Questions

Got Questions? We've Got Answers

Everything you need to know about Butler AI and how it can transform your hotel operations

How does Butler AI work?

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Butler AI is an intelligent hotel service assistant that allows guests to request room service, housekeeping, or amenities via a simple chat interface. Guests scan a QR code, place their requests, and hotel staff manage and fulfill them seamlessly.

Do guests need to download an app?

+

Can Butler AI handle multiple requests in one session?

+

How does the hotel staff manage incoming requests?

+

Is Butler AI customizable for different hotels?

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FAQ illustration