Compare Butler AI with Alternatives

See how Butler AI stands out with superior features and value compared to other hotel guest service platforms.

Features
Butler AI

Butler AI

£100 / month
All-inclusive
Runnr.ai

Runnr.ai

£380 / month
+ Message fees
HiJiffy

HiJiffy

£300 / month
+ Setup fees €99-€599
Pricing & Fees
Base pricing and additional costs
€5-€6/room/month

No setup fees

Unlimited messages

No extra charges

Starting at €5/unit/month

Professional Plan

×
Extra WhatsApp fees

Per initiated message

Starting based on room count

Basic Plan

×
Setup fees

€99-€599 per 5 properties

Pre-check-in Experience
Welcome messages, digital check-in
Automated welcome messages

All plans

Digital check-in

All plans

Welcome messages

Plus & Enterprise plans

×
Digital check-in

Not explicitly mentioned

Welcome messages

Premium plan

Digital check-in

Premium plan

Guest Request Handling
How guest requests are processed
Real-time request tracking

All plans

Staff task assignments

With priority levels

Guest requests

Professional plan onward

Upsell opportunities

Plus & Enterprise plans

Guest requests

Premium plan

Upsell & cross-sell campaigns

Premium plan

WhatsApp Integration
Messaging capabilities
Full WhatsApp integration

All plans

Unlimited messages

No extra fees

WhatsApp integration

All plans, with additional fees

Booking.com inbox

Professional plan onward

WhatsApp integration

All plans

Multiple channels

Pro & Premium plans

System Integrations
Connections with hotel systems
PMS integrations

All major systems

Custom API integrations

All plans

Key manager integrations

Professional plan onward

~
PMS integration

Enterprise plan only

~
PMS/CRM integration

Premium plan only

~
Custom integrations

Enterprise plan only

Modern Dashboard
Monitoring and management tools
Comprehensive dashboard

Real-time analytics

Revenue tracking & ROI

All plans

Real-time analytics

All plans

Reputation management

Professional plan onward

~
Basic reporting

Basic plan

~
Advanced reporting

Pro & Premium plans

* Information based on publicly available data and is subject to change. Please check each provider's website for the most current offerings.

Trusted by Leading Hotels Worldwide

See how Butler AI has transformed guest experiences and operational efficiency for hotels across the globe

Butler AI has transformed our guest service operations. We've seen a 40% reduction in response times and our guest satisfaction scores have improved significantly. The AI's ability to handle multiple languages is particularly impressive.

T

The Ritz-Carlton, Singapore

Sarah Chen, Guest Services Director

Implementation was seamless and our staff adapted quickly. The real-time translation feature has been a game-changer for our international guests. We've seen a 25% increase in room service orders since launching.

W

Waldorf Astoria, Dubai

Mohammed Al-Rashid, Operations Manager

The personalization capabilities are outstanding. Our guests love how the AI remembers their preferences and previous requests. It's like having a dedicated butler for each guest, available 24/7.

F

Four Seasons, New York

Michael Thompson, Hotel Manager

Since implementing Butler AI, our staff efficiency has increased by 35%. The automated order tracking and real-time updates have significantly reduced follow-up calls and improved guest communication.

M

Mandarin Oriental, Tokyo

Yuki Tanaka, Customer Experience Head

The analytics dashboard has been invaluable for optimizing our service. We can now predict peak hours and staff accordingly. Our guest satisfaction rating has increased from 4.2 to 4.8 stars.

P

Peninsula, Hong Kong

David Wong, Revenue Director

The integration with our existing systems was smooth, and the training period was minimal. Our ROI was visible within the first month with a 30% increase in ancillary revenue.

B

Burj Al Arab, Dubai

Fatima Hassan, Digital Innovation Lead

40%

Response Time

Faster response times to guest inquiries and service requests

35%

Staff Efficiency

Improvement in operational efficiency and staff productivity

25%

Revenue Increase

Growth in room service orders and ancillary revenue

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