Hotel Website
Chat Widget
An addition to our guest journey automation. The first hospitality chat widget that connects directly to your PMS. Turn anonymous website visitors into qualified leads and bookings—automatically routed to your sales team.
Fetches every upsell directly from your PMS for real offers in chat
Builds a trip itinerary for upfront upselling and guest planning
Automatically routes sales enquiries to your team
Extends Your Guest Journey Automation
This chat widget seamlessly integrates with your existing guest journey automation, capturing leads before they even book—extending your automation to the pre-booking phase.
Complete the Guest Journey
Your guest journey automation handles everything from booking to checkout. This chat widget extends that automation to capture and engage visitors before they book—completing the full journey from first website visit to post-stay follow-up.
Pre-booking
Website chat captures leads and answers questions
Post-booking
Your existing automation takes over seamlessly
One unified system
All guest interactions in one place
Website Visitor
Chat widget engages and captures lead
Booking Confirmed
Guest journey automation begins
Pre-Arrival to Checkout
Automated messages and engagement
Post-Stay Follow-Up
Reviews, feedback, and repeat bookings
What Makes This Different
Unlike generic chat widgets, our solution understands your hotel as an operation, not just a webpage
Deep PMS Integration
Connected directly to your PMS (Mews, Opera, Protel, Cloudbeds). The chat widget knows your real-time availability, rates, upsells, and guest data—not just static website information.
Trip Itinerary Planning
It helps guests plan their trip itinerary in one conversation, making upfront upselling simple and useful for every stay.
Automatic Sales Routing
When visitors ask about bookings or availability, the chat widget automatically creates tickets for your sales team with all context—no manual lead capture needed.
Why This Matters
Your website visitors are your most valuable leads. Don't let them slip away.
24/7 Availability
Your website never sleeps. Capture leads and answer questions even when your sales team is offline.
Increase Conversion
Engage visitors immediately with relevant information. Answer questions about availability, rates, and amenities in real-time.
Reduce Bounce Rate
Keep visitors engaged on your site longer. Provide instant answers and guide them through the booking process.
Automatic Sales Team Follow-Up
Never miss a lead. When website visitors show booking intent, our chat widget automatically creates tickets for your sales team with full context.
Smart Lead Capture
Captures visitor information, conversation history, and booking intent automatically
Instant Notifications
Your sales team receives immediate notifications when qualified leads are captured
Full Context
Every ticket includes the full conversation, visitor details, and PMS data for informed follow-up
Simple Pricing
Available as a standalone product or as an add-on to your existing guest journey automation
Chat Widget
With PMS Integration
Available standalone or as an add-on to your guest journey automation
What's Included:
- Website chat widget installation
- Deep PMS integration (Mews, Opera, Protel, Cloudbeds)
- Automatic sales lead capture and routing
- Real-time availability and rate information
- Customizable branding and messaging
- Analytics and lead tracking dashboard
Available as a standalone product or add-on. Setup included.
Ready to Extend Your Guest Journey Automation?
See how our chat widget extends your guest journey automation to capture leads before they book. Schedule a demo to see it in action.