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Butler AI

Announcements

Get concise, operational updates on launches, alerts, and feature rollouts that matter to hotel leadership. Butler AI announcements strip away the noise so you can see the impact across your property in seconds.

Clear, executive-ready highlights for leadership eyes.

đź“Ś Important updates

đź“Ś Pinned
Butler Operations: The Command Center for Modern Hotel Service Teams
📢 Announcement

Butler Operations: The Command Center for Modern Hotel Service Teams

Large resorts run on coordination. Butler Operations gives managers a real-time command center to monitor requests, assign tasks, and ensure nothing slips through the cracks, even during peak demand.
Apr 5 v1.0.0
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đź“Ś Pinned
Big News: Butler AI is now live on the Oracle Cloud Marketplace! 🚀
📢 Announcement

Big News: Butler AI is now live on the Oracle Cloud Marketplace! 🚀

Exciting news for our hotel partners! 🏨✨
Apr 2 v1
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đź“Ś Pinned
Staff Assignment Notifications Are Now Live
📢 Announcement

Staff Assignment Notifications Are Now Live

Clear ownership for every guest request
Assigned staff now receive instant notifications with full request context, reducing delays and missed handovers.
Dec 28, 2025 v2.1
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đź“Ś Pinned
End-to-End WhatsApp Guest Journeys
📢 Announcement

đź’¬ End-to-End WhatsApp Guest Journeys

One conversation, from pre-arrival to checkout
Hotels can now manage the full guest journey over WhatsApp without losing structure or control.
Dec 28, 2025 v1.2
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All updates

Update the Knowledge Base. Fix mistakes once.
📢 Announcement

đź”” Update the Knowledge Base. Fix mistakes once.

Because AI improves when humans correct it.
AI can get things wrong. Now, when it does, you can fix the source and make sure it doesn’t happen again.
Jan 27 v1
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Space-specific details are now live
📢 Announcement

🏨 Space-specific details are now live

Configure room-level information once. Use it everywhere.
Each space can now have its own Wi-Fi details, door codes, and room-specific information. These details automatically power guest journey automation and guest FAQs.
Jan 19 v1.6
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Assigned. Owned. Done.
✨ Feature Release

👤✅ Assigned. Owned. Done.

Because “someone should handle this” isn’t a workflow.
Guest requests now have a clear owner. Assign a task to a staff member and they’re notified instantly on WhatsApp. Fewer handovers, faster action, no ambiguity.
Jan 9 vv1.1
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Automated Request Routing by Department Is Now Live
📢 Announcement

🧭 Automated Request Routing by Department Is Now Live

The right request reaches the right team automatically.
Guest requests are now automatically routed to the correct hotel department, with staff notified instantly on the right WhatsApp number.
Dec 28, 2025 v1.4
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