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Butler AI

Announcements

Get concise, operational updates on launches, alerts, and feature rollouts that matter to hotel leadership. Butler AI announcements strip away the noise so you can see the impact across your property in seconds.

Clear, executive-ready highlights for leadership eyes.

📌 Important updates

📌 Pinned
Staff Assignment Notifications Are Now Live
📢 Announcement

Staff Assignment Notifications Are Now Live

Clear ownership for every guest request
Assigned staff now receive instant notifications with full request context, reducing delays and missed handovers.
Dec 28, 2025 v2.1
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📌 Pinned
End-to-End WhatsApp Guest Journeys
📢 Announcement

💬 End-to-End WhatsApp Guest Journeys

One conversation, from pre-arrival to checkout
Hotels can now manage the full guest journey over WhatsApp without losing structure or control.
Dec 28, 2025 v1.2
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All updates

Space-specific details are now live
📢 Announcement

🏨 Space-specific details are now live

Configure room-level information once. Use it everywhere.
Each space can now have its own Wi-Fi details, door codes, and room-specific information. These details automatically power guest journey automation and guest FAQs.
Jan 19 v1.6
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Assigned. Owned. Done.
✨ Feature Release

👤✅ Assigned. Owned. Done.

Because “someone should handle this” isn’t a workflow.
Guest requests now have a clear owner. Assign a task to a staff member and they’re notified instantly on WhatsApp. Fewer handovers, faster action, no ambiguity.
Jan 9 vv1.1
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Automated Request Routing by Department Is Now Live
📢 Announcement

🧭 Automated Request Routing by Department Is Now Live

The right request reaches the right team automatically.
Guest requests are now automatically routed to the correct hotel department, with staff notified instantly on the right WhatsApp number.
Dec 28, 2025 v1.4
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Explore the platform

Product pages and guides related to these updates.