Dear Guest Name,
Thank you for bringing the noise concern to our attention. We sincerely apologize for any disturbance to your rest.
Our security team has been notified and will address this matter immediately. We take guest comfort very seriously and will ensure a peaceful environment for all our guests.
If the issue persists, please don't hesitate to contact our front desk directly, and we will take immediate action.
We appreciate your patience and hope you can now enjoy a restful stay.
Best regards,
The Team at Hotel Name