Getting a guest onto WhatsApp usually means asking them to save a number, or hoping they notice a link buried in a confirmation email. Butler AI does it with a QR code and three form fields. Scan, register, and the guest is in a live WhatsApp conversation with your hotel — and you're looking at the exact same conversation in your Butler AI inbox.
Your guests. Auto-assigned to you.
Every staff member has their own personal QR code — "My Guest QR Code" — and every guest who scans it is automatically assigned to that staff member, no manual entry required. It's downloadable, copyable as a link, and shareable however it's most useful: printed at a desk, in a room folder, wherever a guest is likely to need help.
Scan the butler's QR code
No app to open first — a guest points their phone's camera at the code, the same way they'd scan any QR code, and it takes them straight to a registration page built for their hotel. Nothing to install beforehand.
Enter details on their phone
The registration screen asks for exactly three things — full name, email, WhatsApp number — under a "Welcome to [Hotel]" header the guest actually recognizes. No account creation, no password, and the form tells the guest plainly what happens next: "We'll connect you with your butler directly on WhatsApp."
Registration complete
The moment the guest submits the form, they get a clear confirmation and a direct button to open WhatsApp — "Opening WhatsApp for your chat with the hotel." No searching for a number to save, no guessing which chat is the hotel's. One tap and they're in the actual conversation thread.
First message from the room
"Hi — just checked in to room 412!" is a real, live WhatsApp message, sent from the guest's own WhatsApp app to the hotel's business number. There's nothing simulated about this hand-off — it's the same WhatsApp thread the guest will use for every request through the rest of their stay.
Same conversation. Butler side.
That message lands in the Butler AI inbox immediately — Sofia M., Room 412, tagged with the WhatsApp channel badge, with a toast confirming "New guest added." There's no delay and no separate system to check: what the guest sent is exactly what staff see, in the same thread, connected end to end.
That's the entire onboarding: one scan, three fields, and a guest is on WhatsApp talking to your hotel, with staff seeing the same conversation in real time. No app for the guest to download, no portal login to hand out at check-in, no number to hope they remember to save. Put your own QR code where guests already are, and see how it connects at heybutler.io.