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Admin Control, Without the Tickets

Who can see the inbox, who can touch settings, and how staff sign in shouldn't require a support ticket to change. Butler AI's Admin dashboard puts role-based access and Microsoft SSO mapping in one place your hotel's own admin controls directly.

Butler AI Team

Aug 6, 2026

2 min read0 views
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Adding a new front-desk hire or fixing who can see the Ops Settings shouldn't mean opening a support ticket and waiting. Butler AI's Admin dashboard puts staff roles and sign-in configuration directly in the hands of your hotel's own admins.

Admin control, without the tickets

The Admin dashboard covers exactly what a hotel admin actually needs to manage day to day: staff members, their roles, and how their organization's Microsoft accounts map into the right property. It's built for hotel owners, admins, and IT admins — not a general settings dump.
Admin control, without the tickets — staff roles and Microsoft SSO
Two things hotel admins actually need to control: who has access, and how they sign in.

Role-based access control

Every role — Admin, Butler, Manager, IT Admin — has an explicit access matrix showing exactly which dashboard sections it can open: Staff Management, Ops Settings, Inbox, Analytics. This isn't a vague permission toggle; an admin can see precisely what "Full" access to Ops Settings actually grants before assigning it to anyone.
Role-based access control matrix showing which dashboard sections each role can open
Full access, spelled out per role, before anyone gets assigned one.

Right people. Right access.

The staff table underneath ties it together — every team member, their login method (Microsoft, email, or Google), and their role and department, editable in one place. Inviting new staff or correcting a role doesn't touch code or require a developer; it's a table an admin edits directly.
Staff members table showing login method, role, and department for each team member
Every staff member's role and login method, in one editable table.

Microsoft SSO, mapped to the right property

For hotels or groups already running Microsoft accounts, the SSO panel configures exactly how that maps in: the staff email domain, a unique SSO property code so a shared organization domain still lands staff at the correct property, and Azure AD group mappings that assign a Butler AI role automatically based on which Azure group a staff member belongs to.
Microsoft SSO configuration showing staff email domain, SSO property code, and Azure AD group mappings
One shared Microsoft domain, correctly routed to the right property and role.
Right access, right sign-in — configured by the people who actually run the hotel, not routed through a support queue. See how it fits your team's setup at heybutler.io.

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